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What our clients are saying |
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What are businesses telling us? Surprisingly there is a high degree of consistency across industries as organisations seek to respond to the challenges of a volatile global economy.
Three consistent messages we hear:
- our customer / client relationships are not as good as we thought they were
- we need to find ways to differentiate from our competitors on factors other than price
- we need to seek out broader opportunities for the whole business as opposed to a silo approach
In response, the areas where we work to improve our clients' performance focuses on:
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Understanding the nature of relationships in business and providing a framework for measuring relationship strength and security
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How to build (or re-build) trust with customers / clients / suppliers / colleagues / subordinates
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Working on better ways to communicate and deliver value
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Broadening relationships beyond current boundaries to identify additional opportunities
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IOWEU learning and support tools |
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Better Buyer Relationships
The Smarter Selling learning system for consultants and salespeople.
Available in English, French, German and Chinese (Simplified)
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The Octagon™ Behavioural Questionnaire
Understand 8 key relationship behaviours: your natural preferences and their impact on others
Free download
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ENGAGE Board Game
The ENGAGE board game supports the development of IOWEU skills and approaches. The game is typically used either during a workshop, and/or subsequently as part of a team coaching initiative.
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Traxor™ - Total Relationship Management
A total relationship management system that incorporates IOWEU's proprietary methodologies to help individuals, teams and organizations measure ad manage their relationship capital and relationship security.
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Continuous Development Support (CDS) Tool
A web-based tool that connects learners, their superiors, coaches / workshop facilitators and project sponsors to monitor and develop:
- understanding of new learning
- application of new learning
- impact on customer relationships
- impact on revenue
| Contact info@ioweu.com for more details. |
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News and events |
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Seminars:
- Feb 25, Carroll Consulting 20 Years Conference, From 2nd hand-car salesmen to Relationship Capital - Mar 23, Enterprise Connect, Brisbane, CEO Sales & Marketing Masterclass
Public workshops: - Mar 16-17 Brisbane - Mar 19 Sydney - Mar 25/26, Singapore - Apr 16, London
Contact info@ioweu.com for more details. |
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