IOWEU learning and support tools   Meeting Assessment   Get feedback on the quality of your relationships (and hints on how to improve them)  by completing this easy-to-use on-line assessment. Free on-line assessment (no registration required)   The Octagon™ Behavioural Questionnaire Understand 8 key relationship behaviours: your natural preferences and their impact on others Free download (no registration required)   Better Buyer Relationships The IoweU learning system that helps consultants and salespeople build trusted relationships. Available in English, French, German, Polish and Chinese (Simplified) Click to download PDF.   Better Relationships - Stakeholders Focuses on how to build trusted relationships with colleagues and other stakeholders that enhance an organisation’s relationship capital and its ability to deliver outcomes. Click to downlaod PDF.   ENGAGE Board Game The ENGAGE board game supports the development of IoweU skills and approaches.   The game is typically used either during a workshop, and/or subsequently as part of a team coaching initiative.   Traxor™ - Total Relationship Management A total relationship management system that incorporates IoweU™ methodologies to help individuals, teams and organizations measure ad manage their relationship capital and relationship security.   Continuous Development Support  (CDS) Tool A web-based tool that connects learners, their superiors, coaches / workshop facilitators and project sponsors to monitor and develop:  understanding of new learning application of new learning impact on customer relationships impact on revenue   Contact info@ioweu.com for more details.		Smarter Selling   International bestseller outlining the IoweU™ approach and tools published in 5 languages New and updated 2nd Edition Click here to order    Click below to downlaod a free Smarter Selling Executive Book Digest   "Success in the consultative sale is all about creating customer value from every meeting, but few salespeople know how to do this. This book has many useful and practical ideas to help salespeople improve their value-creating capabilities."   Neil Rackham, best-selling author of SPIN Selling. Have you read it yet? Available at Amazon and  good bookstores everywhere. "I recently purchased a copy of Smarter Selling whilst waiting at Waterloo Railway Station, and it has proved to be the best inspiration I have had for many years!" "The content of your book "Smarter Selling" was very consistent with the feedback we received in our major customer research. We want to move away from "servicing" and "selling" to demonstrating to our customers that we value them by dedicating time to understand their business and as a result developing solutions that are very relevant." "I have devoured ¾ of your book as I write this early on Sunday morning.  All I can say is that in my opinion this is one of the most important, significant and timely bundles of knowledge in the public domain." "I picked up your book whilst I was in the US last week and read it cover to cover on the flight back.  Every single page resonates with me!" "If you read SPIN Selling, you should read Smarter Selling. This book completes the jigsaw of buyer influences through addressing the emotional and psychological aspects of the sales process." "I ordered the book direct from the UK and it arrived last week.  It's a great read and I can already see where I need to change." Chinese edition now available (click to order from Amazon China):   White Papers     Relationship Capital: A New Management Currency  Developing partner relationships Customer / client relationships as the economy tightens   Workshop videos     View excerpts from a Better Buyer Relationships workshop.	News and events   Interviews (TV): - Sales Challenges Articles:   -  Harvard Business Review    Poland: Effective Selling in    the Internet Era - Strategic Account    Management Ass'n    Journal: Moving from     Price to Value   Contact info@ioweu.com for more details.   ROI   In 2007, when Smarter Selling was first published, we encountered significant resistance to the idea of investing time and effort to build trusted customer/client relationships. No longer. Click here to learn more about the impact IoweU can have on your organisation.   Find faculty   Click below to find local language coaches and facilitators in your country: Australia Austria Belgium Brazil Canada China Czech Republic  France Germany Italy Hong Kong The Netherlands Poland Romania Singapore South Africa South Korea Spain Thailand Turkey United Kingdom United States