An organisation’s success depends on the ability of its people to co-operate, collaborate and work seamlessly, appearing to the outside world as a single entity.
This is a major challenge. Pressures of time and money, internal structures, geographic distance, differing KPI’s – all these and more serve as blocks to effective collaboration.
To meet this challenge, IOWEU created Better Relationships Stakeholders™.
This programme, based on the proven IOWEU approach of providing value in every interaction, focuses on how to build trusted relationships with colleagues and other stakeholders that enhance an organisation’s relationship capital* and its ability to deliver outcomes.
* An organisation’s relationship capital is the aggregate value of its relationships with customers, partners, suppliers, employees etc.
The programme will enable your people to:
Interact effectively with colleagues and other stakeholders through a deep understanding oftheir needs and goals
Create environments in which people are open and collaborative
Achieve consensus and commitment to move forward
Programme content The programme covers how to:
Create the right relationships with the right stakeholders
Quickly build rapport and establish trust
Collaborate and gain commitment
Focus on and deliver value to stakeholders in every conversation
Position your ideas for maximum stakeholder impact
Proprietary tools and approaches and approaches covered include:
Octagon™ profiling to understand behavioural preferences and their impact on others
I We U openings to establish rapport and start to build trust from the first words
SHAPE™ questioning to demonstrate broad interest in stakeholders
Levels of Thinking, Spicy Questions and Focus-5 to make interactions more engaging and memorable
Value Sheets to focus on the value to stakeholders
CC Notes to maintain collaborative momentum
Programme format The programme format is flexible and may be delivered as a series of modules of varying length to fit different requirements. The focus is on providing participants with a range of flexible tools that they can use to achieve results. Workshop sessions are highly interactive and include behavioural analysis, practical examples, role play, case studies and video.
Application of the new approaches learned may be further supported through post-workshop reviews and ongoing coaching.